Legal Last Updated: January 2025

66bet Privacy Policy — How We Protect Your Personal Data

At 66bet, your privacy matters. This policy explains exactly what personal data we collect when you use our platform, why we collect it, how we use it, and what rights you have over it. We've written this in plain language so you actually understand it — not just legal boilerplate.

Effective date: 1 January 2025  |  Version 2.4

What 66bet Commits to on Privacy

Before you read the full policy, here are the six things that matter most about how 66bet handles your data.

We Never Sell Your Data

66bet does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within the 66bet platform and is only shared where strictly necessary to operate your account or comply with legal obligations.

SSL Encryption on Every Page

Every page on 66bet — from registration to withdrawal — is protected by SSL encryption. Your personal details, payment information, and account activity are transmitted securely and cannot be intercepted by third parties.

You Control Your Own Data

You have the right to access, correct, or request deletion of the personal data 66bet holds about you. Submit a request through our support team and we will respond within 5 business days. No complicated forms, no runaround.

Opt Out of Marketing Anytime

If you don't want to receive promotional emails or SMS messages from 66bet, you can opt out at any time from your account settings or by contacting support. Opting out of marketing does not affect transactional communications about your account.

Data Stored on Secure Servers

All 66bet player data is stored on servers with restricted access, regular security audits, and automated threat detection. We apply the same security standards to data storage that we apply to payment processing — because your information deserves that level of protection.

Clear Retention Periods

We don't hold your data indefinitely. 66bet retains account data for as long as your account is active and for a defined period after closure as required by our legal and regulatory obligations. Once that period expires, your data is securely deleted or anonymised.

01 Who We Are

66bet is an online betting and casino platform operated at 66bet.club, serving players primarily in Bangladesh. When this Privacy Policy refers to "66bet", "we", "us", or "our", it means the company operating the 66bet platform and responsible for the personal data you provide when using our services.

As the data controller, 66bet determines the purposes and means of processing your personal data. We are committed to handling that data responsibly, transparently, and in accordance with applicable data protection principles.

This Privacy Policy applies to all personal data collected through the 66bet website, mobile application, customer support channels, and any other touchpoint where you interact with the 66bet platform. It should be read alongside our Terms and Conditions.

Plain language commitment: We've written this policy to be readable, not just legally defensible. If something is unclear, contact our support team and we'll explain it in plain terms.

02 Data We Collect

66bet collects personal data that is necessary to operate your account , provide our services, and meet our legal obligations. The categories of data we collect are set out in the table below.

Category Examples Required?
Identity Data Full name, date of birth, national ID number Yes
Contact Data Mobile number, email address Yes
Financial Data bKash / Nagad / Rocket wallet number, transaction history Yes
Account Data Username, password hash, account balance, betting history Yes
Technical Data IP address, device type, browser, operating system, session logs Automatic
Usage Data Pages visited, games played, time on site, click patterns Automatic
Communications Data Support chat transcripts, emails, feedback submissions When used
Marketing Preferences Opt-in / opt-out status for promotional communications Optional

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Collect Data

66bet collects your personal data through the following channels:

  • Direct registration: When you create a 66bet account, you provide your name, contact details, and date of birth directly.
  • Deposits and withdrawals: Payment transactions through bKash, Nagad, or Rocket generate financial data that is recorded on your account.
  • Identity verification: When we ask you to verify your identity, you may submit copies of your national ID card or other documents.
  • Platform activity: Your betting history, game sessions, and account interactions are recorded automatically as you use 66bet.
  • Cookies and tracking technologies: Our website uses cookies and similar tools to collect technical and usage data. See Section 6 for full details.
  • Customer support: When you contact our support team via live chat or email, the content of those communications is recorded.
  • Third-party sources: In limited cases, we may receive data from fraud prevention services or identity verification providers to help us confirm your identity or detect suspicious activity.

We only collect what we need. 66bet does not collect data beyond what is necessary for the purposes described in this policy. If we need additional data for a specific purpose, we will ask for your consent separately.

04 Why We Use Your Data

66bet uses your personal data for the following purposes, each of which has a lawful basis:

  • Account management: To create, maintain, and secure your 66bet account, including processing logins and account updates.
  • Processing transactions: To handle deposits, withdrawals, and bonus credits accurately and securely.
  • Identity and age verification: To confirm that you meet the eligibility requirements set out in our Terms and Conditions, including the minimum age of 18.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal behaviour on the platform.
  • Responsible gaming: To monitor betting patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from authorities.
  • Platform improvement: To analyse usage patterns and improve the design, performance, and content of the 66bet platform.
  • Marketing communications: To send you promotional offers, bonuses, and news about 66bet — but only if you have opted in to receive them.

Lawful basis: For most processing activities, our lawful basis is the performance of a contract with you (operating your account), compliance with legal obligations, or our legitimate interests in running a secure and fair platform. Where we rely on consent — such as for marketing — you can withdraw that consent at any time.

05 Who We Share Data With

66bet does not sell your personal data. We share it only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this policy.

  • Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC (Know Your Customer) services may receive your identity documents to verify your age and identity on our behalf.
  • Fraud prevention services: We share limited data with fraud detection providers to identify and block suspicious activity on the platform.
  • Game software providers: The providers of games available on 66bet may receive anonymised or pseudonymised data related to game sessions for technical and audit purposes.
  • Legal and regulatory authorities: We will disclose personal data to law enforcement, regulators, or courts when required to do so by law or in response to a valid legal request.
  • IT and infrastructure providers: Companies that provide hosting, security, and technical infrastructure for the 66bet platform may have access to data as part of their service delivery, under strict data processing agreements.

We do not share your data with advertisers, data brokers, or any third party for their own marketing purposes.

06 Cookies and Tracking

66bet uses cookies and similar tracking technologies to make the platform work properly, understand how players use it, and improve the overall experience. Here is what we use and why:

Cookie Type Purpose Can You Opt Out?
Essential Cookies Keep you logged in, maintain session security, enable core platform functions No — required for the site to work
Analytics Cookies Track page visits, session duration, and feature usage to help us improve the platform Yes — via cookie settings
Preference Cookies Remember your language, display settings, and other personalisation choices Yes — via cookie settings
Security Cookies Detect and prevent fraudulent logins and suspicious activity No — required for account security

You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to use the core 66bet platform, but some personalisation features may not work as expected.

07 Data Retention

66bet retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary depending on the type of data and the reason it was collected:

  • Account and identity data: Retained for the lifetime of your account plus 5 years after closure, in line with standard anti-money laundering record-keeping requirements.
  • Transaction records: Retained for 7 years from the date of the transaction to comply with financial record-keeping obligations.
  • Support communications: Retained for 2 years from the date of the last interaction, unless the communication relates to an ongoing dispute.
  • Technical and usage data: Retained for up to 13 months in identifiable form, after which it is aggregated or anonymised.
  • Marketing preferences: Retained until you withdraw consent or close your account, whichever comes first.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

Inactive accounts: If your 66bet account has been inactive for 12 months or more, we may contact you before closing it. Data associated with closed inactive accounts is retained only for the minimum period required by law.

08 Your Rights

You have a number of rights over the personal data that 66bet holds about you. These rights are summarised below. To exercise any of them, contact our support team with your request and we will respond within 5 business days.

Right of Access

Request a copy of all personal data 66bet holds about you, including your account history and transaction records.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a lawful basis to retain it.

Right to Restrict Processing

Ask us to pause processing of your data while a dispute or correction request is being resolved.

Right to Data Portability

Receive your personal data in a structured, machine-readable format so you can transfer it elsewhere.

Right to Object

Object to processing of your data for direct marketing or where we rely on legitimate interests as our lawful basis.

How to submit a request: Email [email protected] with the subject line "Data Rights Request" and describe what you need. We will verify your identity before processing the request and respond within 5 business days.

09 Data Security

66bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

  • SSL/TLS encryption: All data transmitted between your device and the 66bet platform is encrypted using industry-standard SSL/TLS protocols.
  • Password hashing: Your account password is never stored in plain text. We use strong cryptographic hashing algorithms to protect it.
  • Access controls: Access to personal data within 66bet is restricted to staff who need it to perform their job functions. All access is logged and audited.
  • Regular security audits: Our platform and infrastructure undergo regular security assessments to identify and address vulnerabilities.
  • Incident response: In the event of a data breach that poses a risk to your rights, we will notify affected players and relevant authorities as required by applicable law.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your credentials, and contact us immediately if you notice anything suspicious.

10 Children's Privacy

66bet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we may request identity documents to confirm a player's age at any time.

If we discover that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 66bet, please contact us at [email protected] so we can investigate and take action promptly.

Parental controls: If you are a parent or guardian concerned about a minor accessing gambling platforms, we recommend using parental control software to restrict access to betting websites. Visit our Responsible Gaming page for more guidance.

11 Changes to This Policy

66bet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will notify you directly — either by email or via a notice on the 66bet platform — before the changes take effect. For minor updates, the revised policy will simply be published on this page.

Continued use of the 66bet platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the platform and contact us to close your account.

12 Contact and Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a complaint about how 66bet has handled your personal data, please get in touch:

  • Email: [email protected] — include "Privacy" in the subject line for faster routing.
  • Live Chat: Available 24/7 from within your 66bet account or the main website homepage.
  • FAQ: Visit our FAQ page for answers to common questions about accounts and data.

We aim to resolve all privacy-related queries within 5 business days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

We take complaints seriously. If something has gone wrong with how we handled your data, tell us. We would rather fix it than have you walk away with an unresolved concern.

Your Data Is Safe With Us

Play on 66bet With Confidence — Your Privacy Is Protected

Now that you know how 66bet handles your data, you can play with peace of mind. Register in under 2 minutes, deposit from ৳200 via bKash or Nagad, and enjoy fast, fair, and secure betting.

18+ only  |  SSL secured  |  Data never sold  |  Responsible Gaming tools available